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  Product introduction Home > Products > Product introduction  
Product name: NEC SV9500
views: 6298

System Capacity: 64 extension node / 192 000, relay 4000

Intelligent Enterprise

When faced with challenges, decision-making and delivery of products and services in today's competitive business environment requires rapid response. With over 115 years of outstanding experience in information and communication technology, NEC share its successful communications technology.

Redefine business communications

Smart companies to introduce the best and latest information technologies, tools and products. Phone-based product platform, NEC established a set of unified communications and collaboration applications.

Innovation for the future

NEC experience and innovative IT service management and delivery provides a new method. Cloud delivery, rapid response services, and real-time collaboration services depend on a credible business success have become essential basic needs. The rapid development of technology infrastructure is the core of NEC's business growth and innovation.

Adapt your IT Innovation System

No one wants a difficult to use, communication systems and even harder to maintain, SV9500 Unified Communications system is the industry's most easy to configure. SV9500 easy integration of existing IT technologies, digital or IP system become interoperable


 Maintain control

Centralized, intuitive and open management system

Single entry, open interface and the best IT environment

Glance fixed and mobile phone costs

Three kinds of delivery models: pre-installed server mode, the software mode, the application mode

Adapt your IT Innovation System

No one wants a difficult to use, even a communication system difficult to maintain, SV9500 Unified Communications system is the industry's most easy-to-configure, SV9500 easy integration of existing IT technologies, digital or IP system become interoperable.

Maintain IT more efficient

User-friendly management interface simplifies system management, your IT department to manage the entire personalized communication systems --- voice, unified communications and voice mail --- all from a central location .SV9500 meet today's IT administrator for all the needs of operational efficiency, security and IT disposal.

data center

To work seamlessly in the data center and cloud environments, SV9500 collaboration services combined with IT strategy and virtualization of communication --- whether it is deployed in the data center and across the organization in different venues, or hosted in the cloud.

Virtualize your environment

SV9500 to provide you with a choice of fully virtualized communications solutions. Him you can deploy your applications faster, improve performance and availability, and automation --- that easier implementation and lower cost of ownership and maintenance

Establish the most intelligent contact center ------ communication between you and your client is no longer difficult

Today's customers want them to be in their own convenient time, any way they choose commercial communication.

Ease of communication and improve the customer experience

SV9500 contact center provides all the necessary tools to ensure fast and easy interaction between each of your customers and business. Improving response time, reduce the loss rate, low operating costs and increase revenue at the same time, you and your customers will quickly see your return on investment.

Five kinds of change in your contact center approach

--- Improve your customer service skills-based call routing means that callers can experience a faster, more efficient service

Assess and manage your team --- from customized daily reports to judge their performance

Increases your customer satisfaction --- callback function means that the client could not connect the call can leave a message and received your callback / callback.

Multimedia Multimedia --- easy to dispatch queue to become familiar with the way your information is dispatched to all seats, your phone will be assigned priority

Arouse the enthusiasm of the team --- dynamic panels, display real-time performance information, and promote healthy competition between the seats

Unified communications makes collaboration easier

NEC SV9500 UC applications provide the tools you need to communicate, and to simplify the communication and information delivery. With these powerful, manageable solution, your information is centralized, unified message, so your employees can effectively manage the daily operations and ease of real-time communication.

With desktop and mobile clients, users can order and manage how, when, where, he / she needs demand turned on. Single number reach, integrated soft phone, call forwarding, voice / video conferencing and collaboration under the help, you can make sure your customers the ability to access their desired phone at the time they need. Alternatively, while you alone desktop client applications or integrate Microsoft Office Outlook client.

Your employees leading their communications. They set the schedule accordingly, the phone ringing. They hold meetings or customer service session and managed directly on their desktop.

State representation

Call Control

Instant Messaging

group chat

mobile

cooperation

Audio / video conferencing

Microsoft Outlook Integration status indicates

Organization / Skill Search

Multiple rings

Call switching between multiple devices

Smart mobile features ------ communicate anytime, anywhere

SV9500 offers a range of mobile solutions, WiFi, and support for mobile phone applications. These provide organizational flexibility and choice, and to ensure that their employees a higher completion rate and better response.

Mobile Office

For flexible call options, the desk phone Bluetooth adapter bind your mobile phone

Bluetooth adapter provides collaboration between the mobile phone and your desk phone

A phone turned on your desk phone without interruption continues to shift to your mobile phone

Larger location and campus

In order to meet other campuses and greater environmental, WiFi terminal with advanced wireless capabilities

In multiple business locations uninterrupted roaming

Reduce costs through simple IT management

Multi-line operation

Mobile features include

Single number access and centralized, visual voicemail

Enterprise dialing directory and call logs to attend ---

Mature APPLE, iPhone and Android applications, including instant messaging and optional video / collaboration Integration

Wide variety of applications powerful text and alarm messaging capabilities

Between mobile and desktop phones seamless, uninterrupted transit

Quick news among colleagues and social networks

Location Detection locate their phone and the user's location in order to ensure rapid assistance when needed to make.

The introduction of mobile integration

Integrated WiFi, FMC (fixed-network and mobile convergence) and smart phones science and technology, NEC is a delicate mobile integration solution that provides users seamlessly connect to a variety of network

Single number access - Provide colleagues and customers a single phone number

--- Without a unified voice message to find information and to check multiple voicemail

--- Seamless roaming using a mobile phone terminal can easily be transferred from commercial Wifi network to the cellular network and back

--- Telephone companies use an intelligent terminal internal or external calls

 
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