System capacity: extension 1536, 512 relay Intelligent Enterprise When faced with challenges, decision-making and delivery of products and services in today's competitive business environment requires rapid response. With over 115 years of outstanding experience in information and communication technology, NEC share its successful communications technology. Redefine business communications Smart companies to introduce the best and the latest technical information, tools and products. Phone-based product platform, NEC established a set of unified communications and collaboration applications. Innovation for the future NEC experience and innovative IT service management and delivery provides a new method. Cloud delivery, fast to cope with the business, dependent on real-time collaboration and confident and services have become essential to the success of the basic needs of the enterprise. The rapid development of technology infrastructure is the core of NEC's innovation and business growth. Establish the most intelligent contact center ------ communication between you and your client is no longer difficult Today's customers want them to be in their own convenient time, any way they choose commercial communication. Ease of communication and improve the customer experience SV9300 contact center provides all the necessary tools to ensure fast and easy interaction between each of your customers and business. Improving response time, reduce the loss rate, low operating costs and increase revenue at the same time, you and your customers will quickly see your return on investment. Five kinds of change in your contact center approach --- Improve your customer service skills-based call routing means that callers can experience a faster, more efficient service Assess and manage your team --- from customized daily reports to judge their performance Increases your customer satisfaction --- callback function means that the client could not connect the call can leave a message and received your callback / callback. Multimedia Multimedia --- easy to dispatch queue to become familiar with the way your information is dispatched to all seats, your phone will be assigned priority Arouse the enthusiasm of the team --- dynamic panels, display real-time performance information, and promote healthy competition between the seats Unified communications makes collaboration easier NEC SV9300 UC applications provide the tools you need to communicate, and to simplify the communication and information delivery. With these powerful, manageable solution, your information is centralized, unified message, so your employees can effectively manage the daily operations and ease of real-time communication. With desktop and mobile clients, users can order and manage how, when, where, he / she needs demand turned on. Single number reach, integrated soft phone, call forwarding, voice / video conferencing and collaboration under the help, you can make sure your customers the ability to access their desired phone at the time they need. Alternatively, while you alone desktop client applications or integrate Microsoft Office Outlook client. Your employees leading their communications. They set the schedule accordingly, the phone ringing. They hold meetings or customer service session and managed directly on their desktop. Show Call Control Instant Messaging group chat mobile cooperation Audio / video conferencing Microsoft Outlook integration represents Organization / Skill Search Multiple rings Call switching between multiple devices |
